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Frequently asked questions

Buying

Are products shipped directly by the maker?

Yes. Each product is shipped by its manufacturer at factory price.

Payment

Can I pay from outside Iran?

Not yet: online payment works with Iranian bank cards on the Persian site. Foreign-currency prices are shown for information.

Returns

What is the returns policy?

Request a return within 7 days of delivery from your orders page; the refund follows once the seller receives the item.